Enjoy free WiFi, free valet parking, and 2 outdoor pools. One of the friendliest and professional resorts ive visited. in Riviera Maya Rated 5 stars Hideaway At Royalton Riviera Cancun: Terrible Butler Service at Diamond Club - See 6,443 traveller reviews, 6,652 candid photos, and great deals for Puerto Morelos, Mexico, at Tripadvisor. Hideaway At Royalton Riviera Cancun, Riviera Maya: See 6,530 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Super friendly and attentive staff, unique day and night activities, and perhaps the biggest selection of food I've ever had the pleasure of eating. - See 14,671 traveler reviews, 13,804 candid photos, and great deals for Royalton Riviera Cancun … Hideaway At Royalton Riviera Cancun: Recent Trip to Hide Away Diamond Club - See 6,508 traveler reviews, 6,721 candid photos, and great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. The hunters restaurant with damien the waiter was another highlight, giving another show of hospitality above and beyond. Erick, a drink runner in the Hideaway section of the resort, never let us go thirsty. Popular attractions Ventura Park Cancun and Petempich Bay are located nearby. One of the friendliest and professional resorts ive visited. I am not sure what the best way to resolve this problem is, but they definitely could invest in some more chairs for the beach since there are not enough around the pools.Overall we enjoyed our stay and would most definitely return to the Royalton. Would highly recommend! The food is to die for, I really recommend going to Armadillo, it was our favorite. Diamond Club is well worth it! Use this rating to help choose your stay! A 5 star rating for a truly 5 star resort. Mercedes, the waiter at the Diamond Club is one of the nicest people I've actually ever met in my entire life. We heard from them at least twice a day, either to book our restaurant reservations or simply to check in & see if we needed anything. There is a separate area for those who are part of the hideaway to eat in at the resorts buffet. Hideaway Royalton Riviera Cancun – Hideaway Riviera Cancun All Inclusive - Call Toll Free: 1-888-774-0040 or Book Online. We were part of the Diamond Club at the Hideaway which is 18+. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The sand in the Beach it's nice, the shore and the water not the best of the Riviera Maya, they have very dark water for been in the Riviera Maya. Book your next vacation to the Caribbean, Mexico, Bahamas or Central America with CheapCaribbean.com. HOWEVER, the butler service on the beach was on point. Mercedes, the waiter at the Diamond Club is one of the nicest people I've actually ever met in my entire life. HOWEVER, the butler service on the beach was on point. The Hideaway is a boutique retreat within the grounds of the Royalton Riviera Cancun. There is a safe in the closet. Honestly, the beach was really not as bad as we thought it would be. We were directed to the hideaway check in and greeted with drinks and comfortable seats while waiting to check in. - See 6,529 traveler reviews, 6,748 candid photos, and great deals for Hideaway At Royalton Riviera Cancun … Although they did conveniently provide you with a buzzer that you could take with you while you waited for a table.Second, it was difficult to get chairs or day beds around the pool if you didn't wake up very early. Reviews of Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. Dear Duskleaf, Royalton Cancun Riviera would kindly like to thank you for taking the time in sharing the vacation experience you had with us. Royalton Riviera Cancun Resort & Spa Features. From the moment we set foot on the ground till the moment we left we were amazing. Would be great if it could be offered at the beach bars as a snack. Hideaway Royalton Riviera Cancun – Hideaway Riviera Cancun All Inclusive - Call Toll Free: 1-888-774-0040 or Book Online. Now £187 on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. Discover genuine guest reviews for Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive along with the … We are delighted to know we were able to make your holiday memorable. Dear Wendy S, Thank you for sharing your experience at Royalton Riviera Cancun.Our team works every day to provide all of our guests an excellent service. We had a butler service, Marco & Pablo who catered to all our needs. We hope to have you back soon.Luxury RegardsFrancisco JorgeGeneral Director. Diamond Club: Hideaway At Royalton Riviera Cancun - See 6,458 traveller reviews, 6,681 photos, and cheap deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. It was my first time visiting Mexico with my boyfriend & another couple. Good, but not wow. Luxury RegardsFrancisco JorgeGeneral Manager. Gym is totally equipped and very Nice. Hideaway at Royalton, Cancun’s newest resort is a hotel within a hotel. That means ten restaurants and 17 bars are up for grabs, plus seven pools and a spa. Hideaway At Royalton Riviera Cancun: Diamond club hideaway - Read 6,530 reviews, view 6,748 photos, and find great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor Stay at this 4.5-star luxury property in Puerto Morelos. Review tags are currently only available for English language reviews. The whole resort was very very clean which is impressive considering how large the grounds are.I highly recommend this resort to anyone who is looking to get pampered & maybe pack on a few pounds (you wont want to stop eating thats for sure)Thank you again Marco, Pablo, Mercedes & MartinMore. Ask Drew G about Hideaway At Royalton Riviera Cancun, Ask Gillian H about Hideaway At Royalton Riviera Cancun, Ask Louci A about Hideaway At Royalton Riviera Cancun, Ask Karen P about Hideaway At Royalton Riviera Cancun, Ask Daniel D about Hideaway At Royalton Riviera Cancun, Ask Cristal L about Hideaway At Royalton Riviera Cancun, Hotels near Hideaway At Royalton Riviera Cancun, Hideaway At Royalton Riviera Cancun Rooms, Adults Only and Adult Friendly Resorts in Puerto Morelos, Hotels near Galeria Arte Zissimo arte contemporano, Hotels near (PCM) Playa Del Carmen Airport, We compared the lowest prices from 12 websites, We compared the lowest prices from 8 websites, We compared the lowest prices from 11 websites, We compared the lowest prices from 6 websites, We compared the lowest prices from 9 websites. It was my first time visiting Mexico with my boyfriend & another couple. Diamond Club™ Receive an exclusive vacation experience with an upgrade to Diamond Club™. Hideaway At Royalton Riviera Cancun: Diamond club at Hideaway Royalton - See 6,498 traveller reviews, 6,707 candid photos, and great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. The food tasted very good but is not the best you can get in Mexico ( I know cose I'm Mexican also)The service in the Restaurants and the bars is Fabulous !! We sincerely hope we can have the pleasure of welcoming you back at our Resort once more.Luxury RegardsFrancisco JorgeGeneral Director. It pretty much reminded me of florida, there is some seaweed and the waters a little murky. We would like to point out that we have Hideaway's Trip advisor page too, and we would be truly thankful if you could share your review there too. - See 6,491 traveler reviews, 6,705 candid photos, and great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. We had a butler service, Marco & Pablo who catered to all our needs. The buffet has a good variety - again, found at any 4* resort in Mexico. Rooms at Royalton Riviera are in three sections: the Resort, the Diamond Club and the adults-only Hideaway. - consultez 6 476 avis de voyageurs, 6 695 photos, les meilleures offres et comparez les prix pour Hideaway At Royalton Riviera Cancun sur Tripadvisor. We came away for my birthday and on the day were surprised on returning from the white sand beach to balloons and banners wishing me a happy birthday, a bubble bath run in our whirpool bath and a cake with a bottle of bubbles chilling next to it. Hideaway At Royalton Riviera Cancun: Beautiful Property! We had a butler service, Marco & Pablo who catered to all our needs. Hideaway at Royalton Riviera Cancun is ranked #104 among luxury hotels in Maya Riviera & The Yucatan by U.S. News & World Report. Please do not forget that we will be pleased to welcome you back at any time.Luxury RegardsFrancisco JorgeGeneral Director. PLEASE order the Taco Salad & Nachos. We are really delighted to hear that you had an excellent stay. Hidden away in the riviera is an all-inclusive paradise. We were not bothered by the kids, but for a couple who is truly looking for an adults-only experience, you will not find it here. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. From the moment we set foot on the ground till the moment we left we were amazing. Hideaway At Royalton Riviera Cancun: Disappointment! Book Hideaway At Royalton Riviera Cancun, Puerto Morelos on Tripadvisor: See 6,498 traveller reviews, 7,153 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. Hideaway At Royalton Riviera Cancun: Diamond Club Beach Butlers Made our Trip! People also would reserve chairs both at the pool and at the beach and would not show up to either for hours - this was very annoying. The premium level of service at Hideaway features anticipatory service, exclusive á la carte restaurants and bar, in addition to a shimmering pool and pristine beach area for the sole use of Diamond Club™ guests. Mercedes, the waiter at the Diamond Club is one of the nicest people I've actually ever met in my entire life. Honestly, the beach was really not as bad as we thought it would be. HIDEAWAY at Royalton Riviera Cancun ... Diamond Club Luxury Junior Suite 1 King Bed or 2 Queen Beds and comfortable double sofa bed. The hotel really has it all from a lobster dinner on the sand beach with a show, to a tapanyaki restaurant with onion volcanoes. Jose and dominguez were fantastic from the beggining, jose escorted us to our suite intially after a priorty check in at the diamond club lounge, and a guided tour of the facilities while taking us for an intial meal in 1 of 9 restaurants as we were quite late arriving. We always work hard to make every moment special.We will make sure to spread and share your feedback with the staff about their service.Luxury RegardsFrancisco JorgeGeneral Director. The variety of the restaurants was great (Steakhouse, Japanese, Mexican, Seafood, Mediterranean) and the food was excellent. Hideaway At Royalton Riviera Cancun: Hideaway Diamond Club - Read 6,502 reviews, view 6,707 photos, and find great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor The hotel really has it all from a lobster dinner on the sand beach with a show, to a tapanyaki restaurant with onion volcanoes. The resort is very gluten friendly with a large variety of things to eat. No less than a dozen phone calls about room problems. Full bathroom with separated toilet, 2 washbowls and indoor Jacuzzi. Dear gillhunterThank you for choosing Hideaway at Royalton as host of such special celebration as it was your Honeymoon. Rooms are very spacious and very clean in fact the cleaning staff were cleaning all night and through the night. We absolutely loved the Royalton! From the moment we arrived, to the moment we left, the staff was nothing but kind and helpful. Our average wait time was about 45-1 hour for 2 people, which wasn't a big deal because you could go have a drink or a coffee to kill some time. If the hotel focused on being either family oriented or adults only, it would be able to deliver a 5* experience. Carretera Federal 307 Tulum-Cancun Km 332,15, SM31, MZ 03 77500, … The hunters restaurant with damien the waiter was another highlight, giving another show of hospitality above and beyond. Both provided an amazing service taking any stress or strain from travelling, allowing us to fully take advantage of all the features the hotel had to offer while they busily sorted everything for us behind the scenes. We stayed in the presidential suite with a rooftop pool facing the ocean. Hideaway At Royalton Riviera Cancun: Hideaway Diamond Club - Read 6,530 reviews, view 6,748 traveller photos, and find great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. Hideaway At Royalton Riviera Cancun: A DIAMOND EXPERIENCE - See 6,531 traveler reviews, 6,748 candid photos, and great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. The resort grounds, pools and beach were all gorgeous. Honestly, the beach was really not as bad as we thought it would be. Altough ive singled out our butlers, the staff throughout the resort are happy and helpfull all day, everyday. However, some of the facilities are outside of the adult-only areas and can be crowded with families and kids. OK you would expect a crystal clear beach when you go to Mexico but it really wasnt as bad as the reviews below make it out to be. Entertainment day and night flows if you wish but theres quiet areas to go and be alone together if you wish. The service at the hotel is good. Royalton Riviera Cancun Resort & Spa: Diamond Club upgrade - Questionable? Aswell as cooled cans of bud, corona and soft drinks. These were just some of the highlights from my vacation. Plenty of space, no line ups, inspired decor, and all sorts of room types from two-story to swim-out suites. Select the right one it's a pain in the butt, but thanks to reviews in TripAdvisor that part gets easier so here its mine. The resort is very gluten friendly with a large variety of things to eat. Our guests praise the restaurant and the helpful staff in our reviews. Altough ive singled out our butlers, the staff throughout the resort are happy and helpfull all day, everyday. Taxes and fees that are shown are estimates only. The food is to die for, I really recommend going to Armadillo, it was our favorite. As Diamond club guests, we benifited from 2 of the best butlers you can ask for. I was completely blown away by the hotel. Check prices, photos and reviews. Hideaway At Royalton Riviera Cancun: Royalton, Hideaway Diamond Club - See 6,522 traveller reviews, 6,736 candid photos, and great deals for Hideaway At Royalton Riviera Cancun … Jose and dominguez were fantastic from the beggining, jose escorted us to our suite intially after a priorty check in at the diamond club lounge, and a guided tour of the facilities while taking us for an intial meal in 1 of 9 restaurants as we were quite late arriving. Enjoy free WiFi, free valet parking, and 2 outdoor pools. Popular attractions Ventura Park Cancun and Petempich Bay are located nearby. Just to give you a glimpse into the royalty treatment you get. Dear Robertj, We would like to thank you for taking the time to review Royalton Riviera Cancun.It is always a pleasure reading nice reviews, where guests let us know they are truly satisfied. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Dear KDSKThank you for allowing us the opportunity of hosting your recent holidays. I am surprised that the hotel allows them to treat their guests this way.The rooms are spacious, clean and beautiful. Our suite featured a rooftop hot tub and in suite jacuzzi! Luxury RegardsFrancisco JorgeGeneral Director. We'll extend your compliments to our staff and most particularly, to your butlers. We were part of the Diamond Club at the Hideaway which is 18+. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The food at the restaurants was typical ofa 4* all inclusive in Mexico. Dear Daniel DThank you for choosing Hideaway at Royalton. It pretty much reminded me of florida, there is some seaweed and the waters a little murky. - See 6,458 traveller reviews, 6,681 candid photos, and great deals for Puerto Morelos, Mexico, at Tripadvisor. One of the friendliest and professional resorts ive visited. more, Lock in the lowest price from these sites. Dear Cristal LThank you very much for your helpful review, firstly please accept our apologies for the areas that you fell short of expectations. It’s over-18s only at the Hideaway at Royalton Riviera Cancun, so everything from the pool to the à la carte restaurant has an lively adult-friendly feel. The Bad: The hideaway should not be marketed as a separate adults-only resort. Could not have asked for anything more. Now £223 on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. We were part of the Diamond Club at the Hideaway which is 18+. The rooms are fantastic, every spot was clean ( it better be since it's a new hotel) The Restaurants are Magnificent specially the greek and the main buffet are the most spectacular and well design restaurants I have ever been ( believe me I have been in lots of goods restaurants here in Toronto and Mexico like the 360° on the top of the CN Tower). This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, Jorge F, Director General at Hideaway At Royalton Riviera Cancun, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Diamond club at Hideaway Royalton: Hideaway At Royalton Riviera Cancun - See 6,498 traveller reviews, 6,707 photos, and cheap deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. : Hideaway At Royalton Riviera Cancun - See 6,506 traveller reviews, 6,720 photos, and cheap deals for Hideaway At Royalton Riviera Cancun at … PLEASE order the Taco Salad & Nachos. Our guests praise the restaurant and the helpful staff in our reviews. The property offers free parking. The food is to die for, I really recommend going to Armadillo, it was our favorite. The only real difference between the regular Resort room and the Diamond Club room is the extra perks. Royalton Riviera Cancun Resort & Spa: Excellent stay in Hideaway with Diamond Club - See 14,666 traveler reviews, 13,801 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa at Tripadvisor. This is the first time that I was very happy with the food at an all inclusive. Ok People, I'm one of those who spends days looking for a great resort to spend my vacations. 16K likes. Nice touch that you are met with a glass of bubbly before you check in, no queuein checking in neither. We were part of the Diamond Club at the Hideaway which is 18+. Hideaway At Royalton Riviera Cancun: Terrible Butler Service at Diamond Club - See 6,443 traveller reviews, 6,652 candid photos, and great deals for Puerto Morelos, Mexico, at … We are delighted to acknowledge that you had such a pleasant stay, and we very much look forward to welcoming you back again.Luxury RegardsFrancisco JorgeGeneral Director. Housekeeping was fine. GreenLeaders Platinum level Discover Hideaway at Royalton Luxury Resorts, the perfect place to open yourself up to an elegant adults only vacation experience. The views were gorgeous and the room was well appointed with everything you need. jorgef576, Director General at Royalton Riviera Cancun Resort & Spa, responded to this review. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Hideaway At Royalton Riviera Cancun: Hideaway Diaond Club magnifique! Refreshing our water on the hour, bringing us appetizers on the beach, evian face mists---you name it.The rooms were cleaned twice a day with turn down service. The Hideaway is a solid 4* hotel and a great value for the money, but it is missing the quality needed to make it a solid 5 star. The resort is very gluten friendly with a large variety of things to eat. For families there is the Royalton side featuring a large colourful splash park and for couples the adult's-only hideaway side is a quiet retreat, and the great part is that it still remains one resort with a consistent feel of lavish luxury. Hideaway At Royalton Riviera Cancun 4.49 based on 74 reviews #5 of 120 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. We came away for my birthday and on the day were surprised on returning from the white sand beach to balloons and banners wishing me a happy birthday, a bubble bath run in our whirpool bath and a cake with a bottle of bubbles chilling next to it. PLEASE order the Taco Salad & Nachos. Stay at this 4.5-star luxury property in Puerto Morelos. I cant wait to come back and would not change a thing about our holiday. We are looking forward to having you back soon, at Royalton Riviera Cancún.Luxury RegardsFrancisco JorgeGeneral Director. Zen and Opa being the favourites with the family. Exclusive to Hideaway Guests: Privileged access to exclusive pools, reserved beachfront areas and restaurants. There is a separate area for those who are part of the hideaway to eat in at the resorts buffet. Romantically decorated Honeymoon Suite with 1 King Bed. It would be our pleasure having you back.Luxury RegardsFrancisco JorgeGeneral Director. Hideaway At Royalton Riviera Cancun: Hideaway Diamond Club - Read 6,530 reviews, view 6,748 traveller photos, and find great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. Hideaway At Royalton Riviera Cancun: Recent Trip to Hide Away Diamond Club - See 6,508 traveler reviews, 6,721 candid photos, and great deals for Hideaway At Royalton Riviera Cancun … Dear Stephanie C, Thank you very much for your amazing review, it is a great pleasure to read your nice comment about the resort and how much you liked the excellent restaurant options you had the chance to dine in. Star 1: The accommodations were fabulous! Despite website … Taxes and fees that are shown are estimates only. 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